Quality seal is proof of doing business responsibly
Primaverde is now certified under the ISO 9001:2015 quality standard. The certification and audits were carried out by the renowned Bureau Veritas. Annemiek Loonen Furgler is responsible for internal business operations at Primaverde. She sees the ISO certificate primarily as a valuable sign for customers and clients: ‘The quality seal shows that we do what we promise. The working method that Primaverde built up with its team did not need to be adjusted in any way. In fact, we received compliments on the way we structured and digitalised our business processes.‘
Doing business responsibly
‘The ISO 9001:2015 quality seal is proof of responsible business practice for our clients and customers. Of every order Primaverde processes, we want to deliver as agreed. Primaverde’s management system ensures that all internal processes run smoothly. However, Primaverde’s responsibility does not end there. Our distributors rely on us to keep our documentation in order and to support them in advising the end customer. Digitalization plays a major role in providing information to our customers. And all these aspects require a correct and streamlined way of working. That, in a nutshell, is what this ISO certificate says.’
Entire organization
‘Bureau Veritas has audited the entire organisation. We looked forward to the audits with confidence. After all, the real test takes place every day, in our contact with distributors and their customers. We have adjusted our entire operational management to this. A serious business-to-business partner such as Primaverde only achieves customer satisfaction if the market feels that our way of working is right. For example, because we comply with current legislation and regulations. But also because of how we have organised product development, sales and delivery of our covering materials, dust doors and sticky mats. With an ISO certificate in our pocket, we can prove this in writing.’
Positive feedback
‘Our customers respond very positively to our achieved ISO quality standard. The markets in which we are active – construction, renovation, maintenance and installation – prefer to work with manufacturers and suppliers who have their house in order. This could open new doors. We are very proud of having been granted the ISO 9001:2015 certificate. It also stimulates us to keep looking for ways of doing our work even better. In other words: everything for our customers!’
Information about ISO 9001:2015
Primaverde is a manufacturer and distributor of products for clean and safe work. And now certified according to the quality standard ISO 9001:2015. Are you interested in cooperating with a reliable B2B partner? Our contact details can be found here.